We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

• We're seeking a hands on creative problem solver to define our Caper cart experiences by pushing the boundaries of industrial design. This includes improving/refining our current generation of carts and defining future generations.
• You'll use your full range of skills including strategic design, ideation, prototyping iteration and research.
• You'll partner closely with Product, Engineering, User Research, and Product Design to bring our carts to life.
• You'll drive getting customer insights throughout the development process and be responsible for translating them into actionable improvements in partnership research
• You'll be responsible for coaching and developing the careers of our industrial designers.
• You will be driving work in a hands-on manner, jumping in when needed, while also overseeing the work of our industrial designers.

• Minimum 8+ years experience working as an industrial designer. Proven track record of working on innovative consumer hardware products with impact to customers and the business.
• Portfolio case studies that show end to end experience working on hardware products, from generative concepts to prototypes to final production.
• A craft leader with strong attention to detail, including form, proportion, visual aesthetics, materials, and color. Track record of building world-class products with simple, intuitive, and aesthetically pleasing form even when faced with complexity or tough constraints.
• Proven track record of transforming experiences by fluidly moving between innovative visioning and near-term execution. Keeps a pulse on industry and market trends, as well as latest technologies.
• Able to work across disciplines and collaborate with mechanical and electrical engineering, product designers, and product managers.
• Able to work in a fast-paced, start-up environment with excellent communication and collaboration skills.
• Prior experience managing industrial designers with a track record of mentoring and growing designers at different points in their careers.
• Able to work hours that work for the team in Shanghai when needed; willing to travel to Shanghai during key moments of the development process.

• Experience working on consumer hardware products with computer vision or weight sensors is a plus.
• Language fluency in Chinese (Mandarin) is a plus, but not a requirement.
• Experience managing a remote team across different time zones.