Infosys is seeking a VDI Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate to the area. This position may require travel.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• 5 to 7 years' experience in Citrix VDI administration and knowledge on other OS administration
• Excellent communication, interpersonal, analytical skills
• Planning and Co-ordination skills
• Experience ITIL Incident, change, Problem, Release management process
• Experience and desire to work in a management consulting environment
• Experience resolving more complex technical problems through a defined escalation process
• Excellent written and verbal communications skills.
• Strong time management, process improvement, and scheduling skills
• Able to work and communicate across multiple departments.
• Provides strategic/visionary recommendations.
• Establishes methods and procedures for the team.
• Initiates and owns process improvements and convey changes to others, gain organizational support for making changes.
• The VDI/Citrix Administrator will be responsible for the administration, maintenance, and support of Virtual Desktop Infrastructure (VDI) environment, including Citrix, Cloud PC, and Azure VDI.
• VDI Administration: Manage and maintain the VDI environment, including Citrix Virtual Apps and Desktops, Cloud PC, and Azure Virtual Desktop (AVD).
• System Monitoring: Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the VDI environment.
• User Support: Provide technical support to end-users, resolving VDI related issues and ensuring a seamless user experience.
• Configuration Management: Configure and optimize VDI settings, policies, and profiles to meet business requirements.
• Security: Implement and maintain security measures to protect the VDI environment from threats and vulnerabilities.
• Patch Management: Apply patches and updates to VDI systems and software to ensure they are UpToDate and secure.
• Documentation: Maintain comprehensive documentation of the VDI environment, including configurations, procedures, and troubleshooting guides.
• Collaboration: Work closely with other IT teams to integrate VDI solutions with other systems and applications.
• Project Management: Participate in VDI related projects, including planning, implementation, and testing of new solutions and upgrades.