Role - Technology Lead
Technology - Infrastructure Management (Service Management , Project/ Partner Management)
Location - Stuttgart, Germany
Technical skills
• Prior Experience in leading partner driven engagements
• Proven ability and experience in executing strategic asset management processes successfully
• Strong vendor management and negotiation skills
• Strong knowledge of IT Service Management processes, as well as experience with Discovery tool
• Experience in customer service, leadership, and logistics may be advantageous.
• Excellent negotiating and persuasive skills, both in one-on one and group situations
• Ability to systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions
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• Strong customer service, project management, and quality control skills.
• Excellent leadership and customer service skills.
• Strong teamwork skills and attention to detail.
Technical skills (Nice to have)
• Awareness of latest technologies and trends
• Knowledge of agile methodologies
Language skills needed
English, German mandatory (At least B1/B2 Certified)
People skills
• Program governance
• Client management
• Resource management
• People management
Soft skills
• Create deep client impact
• Drive innovation
• Business acumen
• Execution excellence
• Build organizational talent.
• Domain Knowledge(Manufacturing)
Area of responsibilities
Skill Level - Expert
• Conduct contract strategy meetings to identify issues and client requirements, facilitate pricing discussions, and obtain senior management input on timelines and deliverables
• Engage relevant stakeholders in negotiation decisions involving legal or regulatory requirements, contract standards and cost targets
• Develop and execute negotiation strategies that minimize potential losses and benefit the financial performance
• Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients about contractual issues.
• Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal
• Drive innovations to streamline operations and improve efficiency of partner deliverables.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.