About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Short Description:
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.
Roles and Responsibilities
- Resolve critical production issues by leading Major Incident calls, engaging proper teams, and driving root cause analysis
- Tackle and debug system component(s) to resolve technical issues in complex and highly regulated environments comprised of on-premise and cloud applications and services
- Hands-on experience with Monitoring and Alerting processes in Distributed, Cloud and Mainframe environments
- Experience in Distributed Application Support
- Hands on experience in Unix, Linux, Windows, SQL/PLSQL
- Familiarity working with relational databases (DB2, Oracle, Snowflake)
- Knowledge of Cloud Technologies (AWS services (S3, EC2, Lambda, IAM roles, Postgres)
- Scheduling Tool experience (CA AutoSys, Control-M)
- Mainframe support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid)
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; advances appropriately
- Experience with using ITIL Change, Incident and Problem management processes.
- Excellent customer interfacing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.
Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.