Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Technical Architect

AT Infosys
Infosys

Technical Architect

Kuala Lumpur, Malaysia

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Want more jobs like this?

Get Sales jobs in Kuala Lumpur, Malaysia delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Principal Responsibilities:

• Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge on any of given technology i.e. Data Centre, Collaboration, Network and Security solution
• Drive solution sales by understanding clients' technical needs, translating identified needs into solutions
• Pre-sales skill development on technologies of OEM which are identified such as Cisco, Checkpoint, Palo Alto, Fortinet, Dell/EMC, HPE, VMware, F5 DNS and/or LTM.
• Proposal Preparation:
i) RFQ/ RFP Tender Presales support in shared centre environment - Ensure timely response to all the qualified RFP's and tenders from solution perspective to ensure bid submission.
ii) Communicate with internal or external stakeholders for requirement gathering using phone or collaboration tools
iii) Listen and lead the discussion with client for discovery of needs and information gathering.
iv) Documentation of needs/requirement into solutions, validating with client and close off with a proposal also translating client business needs into technical solution.
v) Craft initial bill of material / configuration for complex solution. Identify the suitable model to be proposed based on capacity & sizing features and client IT environment needs.
vi) Understand client current infrastructure environment and propose relevant solutions and technical services scope of work that are required for end to end implementation.
vii) Ability to facilitate and lead complex solutioning. Work with client, Principals & vendors for support and internal team and responsible for end to end integration and design.
viii) Estimate man days effort and craft project implementation work breakdown structure, PM man-days sizing and timelines.
ix) Drawing of network diagram in Visio and prepare Power point presentation, in a structured manner translating business requirements into technical design.
• Adherence to Pre-sales process and collaboration tools to communicate and deliver results.
• Able to perform self-research on new products within the supported OEMs in response to every changing landscape of solution offering.

Experience and Skill Requirements:

1. bachelor's degree in computer science or Computer Engineering
2. Years of experience:
i) Combined 4-5 years of presales, implementation, Design, and project management experience.
3. Possess excellent technical sales and communications skills.
4. Have passion in new technologies and self-motivated learning.
5. Excellent skills in Microsoft excel to consolidate complex bill of materials, design synchronization and P&L Management.
6. Working experience on RFQ/RFP tender proposal & Excellent skill in End2end Solution design and heterogeneous system integration.
7. Minimum any one of the said deep skills in the following technology towers (Networking, Data Centre, Security or Collaboration), will relevant Professional Certification such as:
• Cisco Certified Network Associate (CCNA) is required.
• Cisco Certified Network Professional (CCNP) is good to have.
• Nice to have on any of the below certification
i. Certified in any Gartner's leader solution in Networking, Data Centre Storage, Server, and Backup Solution in both traditional infrastructure and hyper converge environment
ii. Certified in any Gartner's leader solution in Security solution
iii. Certified in any Gartner's leader solution in Collaboration solution such as Cisco and Avaya.

Client-provided location(s): Petaling Jaya, Selangor, Malaysia
Job ID: Infosys-109521BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)