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Team Lead

AT Infosys
Infosys

Team Lead

Făgăraș, Romania

Location: Sibiu/Bucharest
Key responsibilities:

• Managing the performance of the team;
• Leading Order Management team;
• In line with agreed SLA's and KPI's;
• Performance management, coaching and development of the individual team members;
• Develop and maintain professional credible relationships with key stakeholders, including relevant third parties and strategic suppliers;
• Ensure that practices and processes exist and when it is possible are standardized and repeatable. Ensure that these ones are continually improving and produce business cases to support team activities;

Requirements:
• Proficiency in English language;
• At least 1-2 years of experience on a Team Lead's position;

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• Customer handling skills and diplomacy to manage customer escalations;
• Excellent organizational skills, demonstrable experience in managing projects to deadline;
• Demonstrable experience in people management, coaching, and development;
• Advanced knowledge of Excel is a must.
We offer to the candidates:
  • unlimited contract;
  • Benefit platform;
  • private medical insurance.

Client-provided location(s): Romania
Job ID: Infosys-125599BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)