SQL-Unix L2.5 Production Support

Job Description:
Today, the corporate landscape is dynamic, and the world ahead is a full of possibilities! None of the Amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and the we navigate further together. Out journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and the values are upheld only because of our people.

Your Role:
As a Technology Lead you will work on maintenance and support of critical applications for leading Global Financial Services.

• Minimum 6+ years of experience in Applications Support in Unix, SQL & Unix Scripting.
• Knowledge with Java/Python.
• Excellent communication and analytical skills.
• Handson exp in SQL:
  • Know how to write PL/SQL statement
  • Good understanding of joins
  • Good understanding of performance tuning of queries
  • Knowledge of commands to check DB health and query debugging
• Experience in Unix:
  • know advanced shell commands like - substitution, disk space check and cleaning, awk/sed, no-hup, script execution
  • be able to tail logs and search for specific patterns, errors, stack trace
  • know basic shell scripting to automate repeated manual tasks like running SQL for report generation, repeated user queries that can be automated, etc.
  • Know FTP, archiving and other commands needed for day-to-day batch support
• Java knowledge:
  • Should know basics of OOPs.
  • Should be able to read through and understand the java code.
  • Basic debugging, exception handling memory management and garbage collection

• Experience in Sybase/DB2/RDBMS.
• Experience with Java/Python.
• Experience with job scheduler (Ex. Autosys), Ticketing tool/Jira.
• Experience with IDE is a plus.

• Work actively with team members to analyze and resolve applications issues.
• Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and actions items).
• User Ticket management (Backlog review, User interface and manual prioritization).
• Planned/unplanned events - support BCP (Business Continuity Planning), Migration, Holiday activities.
• Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.
• Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.

• Besides the professional qualifications of the candidates, we place great importance in additional to various forms personality profile, These include:
• High analytical skills.
• A high degree of initiative and flexibility.
• High customer orientation.
• High quality awareness.
• Excellent verbal and written communication skills.