Infosys is seeking a Senior ServiceNow Consultant. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required Qualifications:

• Candidate must be located within commuting distance of Calgary, Alberta or be willing to relocate to the area. This position may require travel.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4+ years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

• ServiceNow Technical Consultants - 2 to 7 yrs Relevant ServiceNow experience
• ServiceNow knowledge in areas - HRSD, ITSM, and Custom application development
• Mandatory Skills:
• Experience with the ServiceNow HR Service Delivery (HRSD) application
• Knowledge of HR functions, processes, and best practices
• Knowledge of Case Management, Knowledge Management best practices and design
• Experience designing and/or implementing an HR Shared Services center
• Worked with integration like success factor
• Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.
• Minimum 4-5 years of ServiceNow scripting experience.
• Experience in HRSD and ITSM modules is must.
• PowerShell Coding Experience is must
• Experience with Flow Designer, Server Side scripting and Client Side scripting.
• Hands-on experience of ServiceNow Integration with third party application.
• Certifications: Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS)
• Development Experience in ServiceNow (3 years minimum)
• Implement the Human Resources application in order to set up HR data
• Configure applications to work with the organisation's HR processes
• Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub
• Demonstrated competence in the various HR functional areas, especially employee relations and change management
• Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction
• Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration,
• Knowledge Base and Employee Service Centre