Infosys is seeking a Service Quality Manager. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Candidate must be located within commuting distance of New York NY or be willing to relocate to the area. This position may require travel.
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Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Required Qualifications :
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of Information Technology experience.
Preferred Qualifications:
• At least 8 years of experience as a Service Quality Manager in Agile Delivery model
• At least 8 years of experience in tracking service delivery status, deliverables for large programs
• Experience in status communication and weekly reporting
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience in Financial Services domain
• Analytical skills
• Experience and desire to work in a Global delivery environment.
Estimated annual compensation range for candidate based in the below locations will be:
New York, NY : 93713 to 134598
- Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off