Take bottom line responsibility of the project that forms a well-defined portfolio. Work towards defining delivery strategy and goals for all the projects. Monitor, review and provide risk management for all projects under portfolio. Supervise and manage all operations and delivery.
We are looking for a passionate and solution-oriented senior project manager to be responsible for multiple client accounts. The senior manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.
To be successful as a senior manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.
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Senior Manager Responsibilities:
- Developing and implementing strategic plans to manage and grow accounts.
- Providing superior customer service and ensuring client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
- Experience managing large account portfolios.
- Strong customer service and project management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Highly organized and solution-oriented.
- Detail-oriented and able to prioritize.
- Self-starter and able to work efficiently under pressure.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."