About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

• Using an understanding of business requirements and the applications roadmap, clarify with and influence the business in defining technical requirements to ensure system changes are aligned to longer term investment plans and meet business requirements
  
• Apply technical proficiency across different stages of Software Development life cycle, administration, support and release management functions. deliver high quality code deliverables for a module
  
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
  
• Bottom-line responsibility of Infosys delivery for the LoB across sub-domains
  
• Conducting various Governance
  
• Plan and track implementation of best practices on following
  

• Agile / DevOps adoption
  
• Productivity, maturity and quality improvements
  

• values adds delivery
  
• ensuring strategic initiatives at the subdomain level
  
• driving offshoring
  
• outcome based models
  

• Drive /participate/coordinate key meetings with stakeholders
  
• Escalation point of contact for the Lob delivery
  
• Lob level risk and issues management and liaise with ASM/SOM
  
• Ensure Westpac as well as Infosys health check requirements are met
  
• Resource and demand management for the Lob
  
• Estimation - TEP consolidation / OPEX review
  
• Talent management and Contract management for the Lob
  

• Tertiary Qualification in IT / Computer Science / related discipline.
  
• At least 7 years of Information Technology experience and release manager experience.
  
• Experience on Java, Linux administration and Unix Shell Scripting.
  
• Experience in handling L2/L3 support for applications with incident, problem & change management processes
  

• Coordinate with IT groups, external vendors and ensure effective application services to ensure reliability of all applications.
  
• Experience on IT Tools like Service-Now, Service Manager.
  
• Expertise in working service-based model by using the ITIL processes like Incident Management, Change Management and Problem Management.
  

• Understand of technology trends
  
• Good grasp of industry best practices in application performance monitoring and code profiling
  
• Experience on Linux administration and Unix Shell Scripting.
  
• Experience in handling L2/L3 support for applications with incident, problem & change management processes
  

• Excellent customer interfacing skills.
  
• Excellent written and verbal communication skills.
  
• Strong attention to detail and outstanding analytical and Problem-solving skills.
  
• Perform package deployments, maintain the repositories of various non-production environment.
  
• High level of attention to detail and analytical capabilities, with ability to solve problems using critical thinking and logical agility.
  
  At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
  
  Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
  
  "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."