Role Title: Credit Controller
Role Designation: Process Executive
Reporting Manager: Credit Control Manager
Job Level: 2
Location: Rubery, Birmingham
About Infosys BPM Ltd:
Infosys BPM, the business process management subsidiary of Infosys, provides
end-to-end transformative services for its clients across the globe. The company's
integrated IT and BPM solutions approach enables it to unlock business value
across industries and service lines, and address business challenges for its clients.
Utilizing innovative business excellence frameworks, ongoing productivity
improvements, process reengineering, automation, and cutting-edge technology
platforms, Infosys BPM enables its clients to achieve their cost reduction
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objectives, improve process efficiencies, enhance effectiveness, and deliver
superior customer experience. We have 32 delivery centers in 14 countries spread
across 6 continents, with 35,915+ employees from over 80+ nationalities, as of
June, 2018.
Key Responsibilities &
Deliverables:
• Credit Controlling a designated trade debtor ledger by way of verbal and
written communication, against a personal cash collection target
• Effective management of FSCM system, adhering to best practice guidelines
• Facilitating debtor payment to agreed terms, taking actions to address late
payment, through effective and timely management of FSCM
• Reconciling accounts on a monthly, termly and annual basis
• Ensuring timely and accurate allocation of all payments received on
designated ledgers
• Attending monthly reviews with the Regional Managing Director and Financial
Controller to highlight debt risks and opportunities
• Ensuring accurate client details are maintained on the sales ledger including
diary notes and that accounts are regularly reconciled and updated
• Ensuring that credit control best practice standards are adhered to
• Working towards monthly individual objectives, to reduce overdue debt
• Reviewing the ledger with the Credit Control Team Manager on a monthly
basis to highlight risks, concerns and opportunities
• Highlighting areas of improvement and initiating ideas to improve the overall
standard and effectiveness themselves, their team and the Credit Control
Department
• Providing detailed information to facilitate timely completion of Debt
Reporting in preparation of Executive Weekly Meeting
• You will ensure the health and safety of all colleagues within the business and
report any incidents via the approved company processes
Job Level 2
Job Description
Core Competencies: Key Indicators:
Customer Orientation: • Service orientation
• Responsiveness
Analytical Ability: • Problem Solving
High Impact
Communication:
• Clarity in communication, grammar & sentence constructions
Learning & Innovation: • Openness to new ideas
• Learning Orientation
This role profile is a guide to the work you will initially be required to undertake commensurate with job level and experience. It may be changed from time to time to incorporate changing circumstances. It does not form part of your contract of employment.