ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

• Develop and maintain essential project governance documents and artefacts.
• Regularly update project schedules, monitoring milestones, critical paths, and key deliverables.
• Track project performance and success metrics, reporting on KPIs to key stakeholders.
• Participate in meetings, including Business Reviews and Agile ceremonies, to ensure progress.
• Coordinate cross-functional activities to ensure smooth execution and alignment across teams.
• Track and manage risks, issues, and action items throughout the project.
• Ensure project activities comply with organizational policies, regulations, and industry standards.
• Facilitate effective communication between internal teams and external partners (vendors, consultants, etc.).
• Serve as the primary point of contact for issue resolution, ensuring timely escalation and resolution of any challenges.
• Oversee the creation and maintenance of critical project documentation, such as migration plans, architectural designs, and test plans.
• Ensure completion of post-project documentation, including operational guides and lessons learned.
• Assist in onboarding new team members and managing resource allocation for each phase of the project.
• Collaborate with resource managers to oversee contractors and external vendors.
• Work closely with procurement teams to ensure timely acquisition of required resources and services.
• Contribute to the development and implementation of change management strategies.
• Collaborate with training teams to coordinate training sessions and knowledge transfer.
• Support the creation of user guides and reference materials to assist users post-project.
• Assist in managing project budgets, working with leadership to monitor expenditures.
• Provide regular financial updates and identify areas for cost optimization.
• Ensure the project remains within budget and on track for financial success.

• 10 years' experience in similar projects with at least 4 years as Project Manager
• Financial/Insurance industry experience is preferred, but not mandatory
• Proven ability to manage complex projects from start to finish.
• Strong multitasking skills with the ability to meet competing deadlines.
• Accuracy in project tracking, documentation, and reporting.
• Strong interpersonal skills to collaborate effectively with team members, vendors, and clients.
• Experience negotiating timelines, contracts, and resources.
• Expertise in managing and optimizing project budgets.
• Ability to prepare detailed financial reports and use data to inform project decisions.
• Strong analytical skills to identify issues and implement solutions.
• Capable of making quick, effective decisions in a fast-paced environment.
• Knowledge of MS Office, project management software, and financial tools.
• Ability to pivot and adjust plans based on project changes or challenges.
• Focused and motivated, even in the face of obstacles or setbacks.