Role - Senior consultant
Technology - Energy and utilities domain, Agile
Location - United Kingdom
Business Unit - DX
Compensation - Competitive (including bonus)

Job Description

5+ years relevant experience as Business Analyst working directly with Product Owner and Business
Responsibilities .

• Collaborate with stakeholders to gather and analyze business requirements for application tailored to the energy sector
• Design and document system process, workflow, and data models to optimize business functionality
• Conduct user acceptance testing (UAT) and assist in training users on Salesforce processes and new features
• Collaborate with cross-functional teams to gather and document business requirements for the Customer Engagement Platform (CEP)
• Analyse customer feedback and engagement metrics to identify improvement opportunities customer experience platforms.

Required

• Should have minimum 5 years of experience as business analyst
• Should have experience on Requirement Elicitation, Requirement Documentation, Requirement Gathering
• Able to directly work with Business and Tech Team
• Able to break requirement to User Stories for Tech Team.
• Familiarity with Oil and Gas sector, including regulatory requirements, operations and custom relationship management
• Experience in project management methodologies and agile ways of working
• Excellent analytical, problem-solving, and communication skills, with the ability to present complex information clearly
• Strong knowledge of Azure Devops (ADO) processes and documenting all user stories and acceptance criteria on ADO

Preferred

• Should have excellent Verbal and Written Communication Skills.
• Certified Business Analyst is preferred
• Knowledge on sales force business implementations.

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.