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Senior Consultant - Oracle Field Service Cloud

AT Infosys
Infosys

Senior Consultant - Oracle Field Service Cloud

Calgary, Canada

Infosys is seeking an Oracle Field Service Cloud Senior Consultant . The role is required to work with business and IT teams at a customer's organization technical and functional support for Oracle Field Service Cloud (OFSC) application. This role involves managing application support tickets, troubleshooting issues, configuring the application, and ensuring seamless integration with other enterprise systems.
Required Qualifications:

  • Candidate must have 5+ years of relevant experience in implementing, enhancing, and supporting Oracle Field Service Cloud (OFSC) application
  • Strong technology skills in Oracle Field Service Cloud.
  • Hands on experience in OFSC setups including message scenarios, filters, routing, plugins.
  • Strong domain and process knowledge of Field Service
  • Ability to engage with different stakeholders, understand requirements, analyze the field service processes, and deliver an Oracle Field Service cloud-based solution.
  • Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes, and work with interfacing teams to resolve incident.
  • Experience in OFSC integration with Maximo and experience is other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
  • Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

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Preferred Qualifications:
  • Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
  • Should have fluent communication skills, must have worked in Client facing roles
  • Able to work in a fast-paced environment with a diverse group of people
The job may entail travel to client sites. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 89004 to $ 103042

Client-provided location(s): Calgary, AB, Canada
Job ID: Infosys-127574BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)