2. Handle escalations from L2 teams, troubleshooting and resolving issues efficiently to minimize downtime and ensure smooth operations.

3. Lead and execute projects for the Network Operations Center (NOC), including network upgrades, migrations, and expansions.

4. Collaborate with cross-functional teams to design, implement, and optimize network solutions based on business requirements.

5. Maintain documentation, including network diagrams, configurations, and procedures, ensuring accuracy and accessibility for the team.

6. Proactively identify areas for improvement and propose solutions to enhance network performance, reliability, and security.

7. Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve skills and contribute to the advancement of the organization's network infrastructure.

Requirements:

1. Extensive experience in network engineering roles, with a focus on Cisco routing and switching, Aruba wireless and LAN, Versa SD-WAN, Palo Alto, Juniper, Cisco, and Fortinet firewalls.

2. Strong troubleshooting skills and the ability to analyze complex network issues efficiently.

3. Experience with automation tools such as Ansible or Python scripting is preferred.

4. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external vendors.

5. Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

6. Industry certifications such as CCNP, JNCIP, PCNSE, or equivalent are a plus.

7. Willingness to participate in an on-call rotation schedule and work outside of regular business hours when required.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.