Role - SeniorConsultant
Technology - SmartCommunications (SmartComm)
Location - Burgess Hill, UK
Business Unit - DX

Job Description
As a Senior Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will be responsible for designing and overseeing the implementation of Customer Communication Management (CCM) solutions within an enterprise environment. This role involves integrating various enterprise applications, SmartComm Cloud, and Mail house services, to streamline communication processes and enhance customer engagement. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

• 10+ years of relevant experience in SmartComm Product suite. Should have experience on end to end integration with enterprise applications utilizing SmartComm API's
• Strong understanding of SmartComm concepts and development
• Strong hands on experience on all SmartComm modules - Data Modeler, Advanced Template Designer and Web Editor
• In-Depth knowledge of SmartComm's Appliance Configuration and Deployment Models (Cloud/Hybrid)
• Should be well versed with Rationalization concepts, Migration of templates from Legacy to SmartComm and Admin work like setting up of Users and approval workflows.
• Hands on experience in creating Scriptable Batch Config/Template Selector and Output Configurations for post processing
• Sound knowledge in generating Interactive communications using Draft Editor
• Should be well versed with handling and creating JSON objects.
• Experience on Core Java, Spring framework, Microservice based architecture would be desirable
• Experience on Greenfield implementations, other CCM products would be desirable

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills