ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
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Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com
Role: - Business Analyst
Location: - Sydney
Status - 12 months fixed term, extendable based on project requirement
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.
JOB DESCRIPTION: -
ROLE SUMMARY-
- Baseline current operating environment (Process, Controls, Service and Product)
- Lead discussions with Business Stakeholders
- Identify, assess and document the risks and controls for the change being implemented
- Evaluate proposed solutions
- Clarify assumptions throughout the delivery lifecycle
- Contribute and support forecasting and planning activities of the project
- Document and communicate the needs of the business.
- Business requirements / user stories (develop)
- Process mapping and analysis
- Story maps / experience maps
- Functional, non-functional and data requirements
- Develop acceptance criteria to an executable state
- Target solution gap analysis
- Business, customer, and risk management focused
- Influencing, negotiating and relationship building
- Analytical thinking, problem solving and solutioning
- Requirements gathering and scoping
- Organizing and facilitating workshops
- Gap analysis and process mapping
- Objective and independent with the capability to synthesize information from multiple source
- Accuracy and completeness of requirements / process maps, including updated into appropriate systems
- Completion of deliverables within schedule
- 5-8 years' experience for a BA and >8 years for a Senior BA
- Requirement Gathering
- Stakeholder Management
- Capturing As-Is process and To-Be flows
- Writing User-Stories and Acceptance Criteria
- Leading workshops
- Documentation
- Mortgage experience
- Good knowledge of BA tools
- Working knowledge of Agile methodology
- Exposure to Jira and Confluence
- Good communication skills
Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.