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Process Specialist

AT Infosys
Infosys

Process Specialist

Larkhall, United Kingdom

Job description
About Infosys BPM Ltd:
Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June, 2018.

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Key Responsibilities & Deliverables:
  • Finance Assistant with AP.
  • Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness of their ledger, themselves, their team
  • Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution.
  • Customer queries to be logged, escalated and followed up timely with relevant department.
  • Effective management of collection system, adhering to all best practice standards.
Essential Criteria:
  • Clear, focused and driven to achieve cash collection targets
  • Excellent customer services skills with a proven track record
  • Ability to work on own initiative
  • Solution orientated with good problem-solving skills
  • Advanced competency with MS Excel
  • Commitment to get the job done which may require work outside of normal outside office hours
Core Competencies:
  • Customer Orientation
  • Analytical Ability
• High Impact Communication:
• Learning & Innovation:

Client-provided location(s): United Kingdom
Job ID: Infosys-121471BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)