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Process Specialist

AT Infosys
Infosys

Process Specialist

Alice Springs, Australia

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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Role: - Process Specialist (Banking - Treasury Management)
Location: - Parramatta, NSW
Status - Permanent Full Time
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

JOB DESCRIPTION: -
Job requires to execute transactions such as processing Bank Clearing, overseas and domestic funds transfers, preparing weekly / monthly cashflows, posting other ad hoc journals, performing GL clearing, Debt Collection, Blackline Reconciliations, query management, ad hoc issue resolutions etc.
Job Responsibilities-
  • Process Funds transfer requests (domestic and overseas) received from suppliers or business
  • Perform Debt Collection as per the assigned schedule
  • Perform regular and accurate bank clearing and follow up with stakeholders regularly for closure of pending items
  • Prepare Monthly / Weekly Cashflows and follow up with the right team in case of any issue
  • Prepare and post ad hoc journals
  • Release regular reports to stakeholders as per the requirement
  • Perform client follow ups on pending or open items
  • Manage the queries or tickets raised by internal or external stakeholder accurately and in timely manner
  • Adhere to assigned SLAs for all activities in scope
  • Liaise with multiple internal and stakeholders on regular basis to resolve pending items
  • Update trackers to monitor the volumes, utilization and provide support in process optimization. Comply with all the internal reporting requirements in timely manner
  • Perform control and checks, ad hoc issue resolutions etc., as per prescribed guidelines and timelines
  • Ensure the compliance to all the auditable and non-auditable controls
  • Execute the task or transaction processing in order to meet quality standards. Conduct QC/QA program as a part of quality plan
  • Participate/support Team lead in daily huddles, provide input on processes and business
  • Support in UAT (User Acceptance Testing) as and when its required.
  • Participate in the ideation process and produce the documentation (Service Schedule etc.) and train team members on the reengineered process
  • Update and review the SOP (Standard Operating Procedure), Process Map, Process Checklist, FMEA (Failure Mode Analysis) and RACM controls on regular basis (Risk and Control Matrix)
  • Support the Team Lead in training, daily reviews and escalation resolution
  • Extend Support to other finance teams as and when required
  • Prepare monthly and weekly internal billing data for client billing
  • Provide time to time information or reports to management
  • Extend support to operations and business from time to time specially at month end and year end to have a smooth and timely completion of activities
Preferred Qualifications
  • Accounting Graduate
  • 3+ years of BPO/Shared Service experience; with 18-24 month of recent working knowledge on Treasury Management, Debt Collection, reconciliations and Bank clearing in SAP
Other Essentials Skills and requirements
  • Good communication skills
  • Sound knowledge of Treasury Management, Order to Cash, Bank Clearing, Cashflow preparation, Customer Master Data Management, month close activities. Knowledge of RTR (Record to Report) will be an added advantage
  • Query Management
  • Culturally appropriate communication skills to interact with stakeholders from diverse backgrounds
  • Hands on experience in MS office
  • Hands on experience in SAP in accounting stream of AP/AR/GL etc.
  • Australian work eligibility status
Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com

Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Role: - Process Specialist (Banking - Treasury Management)
Location: - Parramatta, NSW
Status - Permanent Full Time
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

JOB DESCRIPTION: -
Job requires to execute transactions such as processing Bank Clearing, overseas and domestic funds transfers, preparing weekly / monthly cashflows, posting other ad hoc journals, performing GL clearing, Debt Collection, Blackline Reconciliations, query management, ad hoc issue resolutions etc.
Job Responsibilities-
  • Process Funds transfer requests (domestic and overseas) received from suppliers or business
  • Perform Debt Collection as per the assigned schedule
  • Perform regular and accurate bank clearing and follow up with stakeholders regularly for closure of pending items
  • Prepare Monthly / Weekly Cashflows and follow up with the right team in case of any issue
  • Prepare and post ad hoc journals
  • Release regular reports to stakeholders as per the requirement
  • Perform client follow ups on pending or open items
  • Manage the queries or tickets raised by internal or external stakeholder accurately and in timely manner
  • Adhere to assigned SLAs for all activities in scope
  • Liaise with multiple internal and stakeholders on regular basis to resolve pending items
  • Update trackers to monitor the volumes, utilization and provide support in process optimization. Comply with all the internal reporting requirements in timely manner
  • Perform control and checks, ad hoc issue resolutions etc., as per prescribed guidelines and timelines
  • Ensure the compliance to all the auditable and non-auditable controls
  • Execute the task or transaction processing in order to meet quality standards. Conduct QC/QA program as a part of quality plan
  • Participate/support Team lead in daily huddles, provide input on processes and business
  • Support in UAT (User Acceptance Testing) as and when its required.
  • Participate in the ideation process and produce the documentation (Service Schedule etc.) and train team members on the reengineered process
  • Update and review the SOP (Standard Operating Procedure), Process Map, Process Checklist, FMEA (Failure Mode Analysis) and RACM controls on regular basis (Risk and Control Matrix)
  • Support the Team Lead in training, daily reviews and escalation resolution
  • Extend Support to other finance teams as and when required
  • Prepare monthly and weekly internal billing data for client billing
  • Provide time to time information or reports to management
  • Extend support to operations and business from time to time specially at month end and year end to have a smooth and timely completion of activities
Preferred Qualifications
  • Accounting Graduate
  • 3+ years of BPO/Shared Service experience; with 18-24 month of recent working knowledge on Treasury Management, Debt Collection, reconciliations and Bank clearing in SAP
Other Essentials Skills and requirements
  • Good communication skills
  • Sound knowledge of Treasury Management, Order to Cash, Bank Clearing, Cashflow preparation, Customer Master Data Management, month close activities. Knowledge of RTR (Record to Report) will be an added advantage
  • Query Management
  • Culturally appropriate communication skills to interact with stakeholders from diverse backgrounds
  • Hands on experience in MS office
  • Hands on experience in SAP in accounting stream of AP/AR/GL etc.
  • Australian work eligibility status
Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com

Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.

Client-provided location(s): Australia
Job ID: Infosys-130316BR
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)