About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Skill Summary Technical skills (Required - Mandatory) Technology strategist and architecture leader in Microsoft365 who specializes in leading organizations through digital transformation by leveraging emerging technology and articulating the strategy to deliver new products, business paradigms and ecosystem partnerships that enable growth and increase operational efficiency Technical skills (Required - Nice to have) Architect Certification Language skills needed Japanese, English People skills Lead 20-30 people Soft skills
- Work in a Global delivery environment
- Experience in running operations with ITIL processes / ITIL certified.
- Excellent Analytical and troubleshooting skill.
- Excellent in Verbal, written communication.
- Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
- Ability to work independently, within general guidelines or best practices and manage complex technical solutions
- Provide best-fit architectural solutions, provide technology consultation, assist in defining scope and sizing of work, implement the solutions, create technology differentiation to ensure high quality technical solutions and thought leadership within the space of Microsoft365 technologies
- Lead IT projects and operations in large enterprise environments with numerous stakeholders and multiple service providers.
- Liase on behalf of the client on significant, complex, or technical issues with service providers, external practitioners, and industry representatives.
- Lead, plan and manage service provider activities and work streams to deliver project outputs.
- Manage a range of stakeholders and subject matter experts to ensure operations and ensure alignment to business needs.
- Arrange and engage with various integration forums and internal governance committees
- Develop smooth working relationships between all parties within the support model to ensure best possible service delivery and user experience.
- Writing solutions / estimates for RFPs.
- Driving automation.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.