OTC Officer with Italian - Hybrid
Location: Infosys Poland Sp. z o.o. - Łódź
Responsibilities:
Invoices processing
Reporting activities
Queries handling
Ensuring compliance to SOP and all procedures
Root-cause analysis and issues resolution for blocked items
Identifying process gaps and improvement opportunities
Effective communication and maintaining professional relations with customers, suppliers and co-workers
Reaching the business (Service Level Agreement) and personal targets
Standard Operating Procedure (SOP) creation and updates
Requirements:
Very good verbal and written communication skills in Italian and English (min. B2)
1 year experience in F&A, preferably in OTC domain
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Problem solving, result-oriented, eye to detail
Customer orientation and proactive approach
Good Excel knowledge
Analytical skills
Offer:
Career in the multinational company
An opportunity to use and develop knowledge and analytical skills in practice on daily activities.
No trial period
Set of social benefits to choose from