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Oracle Service Contract/Depot Repair Lead Consultant

AT Infosys
Infosys

Oracle Service Contract/Depot Repair Lead Consultant

Atlanta, GA

Infosys is seeking a Functional Lead - EBS . This position's primary responsibility will be to provide functional/techno-functional expertise and coordinate for day-to-day deliverables for the team. The candidate must have strong functional knowledge of Oracle EBS 12.x releases, perform systems analysis tasks including troubleshooting production issues, requirements definition, conceptual design, detail design, conversion planning, and implementation for Oracle EBS Service modules like TeleService, Depot Repair, and Field Service. The successful candidate will troubleshoot and resolve complex application issues in Oracle EBS Service modules like TeleService, Depot Repair, and Field Service. S/he will participate functional and technical discussion with the client stakeholder and provide recommendations in production environment, deep level troubleshooting ability, Identifying problems in advance and looking for continuous process improvements. Participate in problem management and come up with solutions when the need arises. Strong communication and organizational skills needed along with the ability to multitask, prioritize and execute on assigned deliverables.

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Required Qualifications:
  • Bachelor's Degree or foreign equivalent, will consider work experience in lieu of a degree.
  • 7+ years of Information Technology experience
  • Candidate must be located within commuting distance of Atlanta, GA and willing to work from the client office. This position may require travel in the US
  • Strong experience in Oracle Service Suite applications mainly Service Contracts, Install Base, and Depot repair processes
  • Knowledge of integration between external applications and Oracle ERP
  • Thorough functional understanding of EBS modules such as Service Contracts, Install Base, Field Service (Service Requests/ Tasks), Receivables etc and integrations between the modules.
  • Functional Understanding of Supply chain modules like OM, INV, PO and QP.
  • Produce unit test scripts and support all testing activities.
  • Knowledge of EBS Standard CEMLI, AIM documents
  • Proficiency in SQL, PL/SQL, and Oracle EBS configuration and customization
  • Strong problem-solving and troubleshooting abilities
  • Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
  • Effective communication and interpersonal skills to collaborate with clients and internal teams.
  • Certification in Oracle E-Business Suite would be a plus.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications:
  • Technical understanding on XML/SOAP/JSON/BPEL/SOA 12c
  • Strong communication and Analytical skills
  • Ability to work in team in diverse/ multiple stakeholder environment.
  • Experience and desire to work in a Global delivery environment.

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Client-provided location(s): Atlanta, GA, USA
Job ID: Infosys-122988BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)