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Network Technology Analyst

AT Infosys
Infosys

Network Technology Analyst

Kuala Lumpur, Malaysia

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Principal Responsibilities
  • Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge on any of given technology i.e. Data Centre, Collaboration, Network and Security solution
  • Drive solution sales by understanding clients' technical needs, translating identified needs into solutions
  • Pre-sales skill development on technologies of OEM which are identified such as Cisco, Checkpoint, Palo Alto, Fortinet, Dell/EMC, HPE, VMware, F5 DNS and/or LTM.
  • Proposal Preparation
  • RFQ/ RFP Tender Presales support in shared centre environment - Ensure timely response to all the qualified RFP's and tenders from solution perspective to ensure bid submission.
  • Communicate with internal or external stakeholders for requirement gathering using phone or collaboration tools
  • Listen and lead the discussion with client for discovery of needs and information gathering.
  • Documentation of needs/requirement into solutions, validating with client and close off with a proposal also translating client business needs into technical solution.
  • Craft initial bill of material / configuration for complex solution. Identify the suitable model to be proposed based on capacity & sizing features and client IT environment needs.
  • Understand client current infrastructure environment and propose relevant solutions and technical services scope of work that are required for end to end implementation.
  • Ability to facilitate and lead complex solutioning. Work with client, Principals & vendors for support and internal team and responsible for end to end integration and design.
  • Estimate man days effort and craft project implementation work breakdown structure, PM man-days sizing and timelines.
  • Drawing of network diagram in Visio and prepare Power point presentation, in a structured manner translating business requirements into technical design.
    • Adherence to Pre-sales process and collaboration tools to communicate and deliver results.
    • Able to perform self-research on new products within the supported OEMs in response to every changing landscape of solution offering.
    Experience and Skill Requirements:
  • Bachelor's degree in Computer science or Computer Engineering
  • Years of experience:
  • Combined 4-5 years of presales, implementation, Design, and project management experience.
  • Possess excellent technical sales and communications skills.
  • Have passion in new technologies and self-motivated learning.
  • Excellent skills in Microsoft excel to consolidate complex bill of materials, design synchronization and P&L Management.
  • Working experience on RFQ/RFP tender proposal & Excellent skill in End2end Solution design and heterogeneous system integration.
  • Minimum any one of the said deep skills in the following technology towers (Networking, Data Centre, Security or Collaboration), will relevant Professional Certification such as:
    • Cisco Certified Network Associate (CCNA) is required.
    • Cisco Certified Network Professional (CCNP) is good to have.
    • Nice to have on any of the below certification
    • Certified in any Gartner's leader solution in Networking, Data Centre Storage, Server, and Backup Solution in both traditional infrastructure and hyper converge environment
    • Certified in any Gartner's leader solution in Security solution
    • Certified in any Gartner's leader solution in Collaboration solution such as Cisco and Avaya.
  • At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

    Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

    "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

    Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Job ID: Infosys-123934BR
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Life Insurance
      • HSA
      • Short-Term Disability
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • On-site/Nearby Childcare
    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Sabbatical
    • Financial and Retirement

      • 401(K)
      • Relocation Assistance
    • Professional Development

      • Learning and Development Stipend
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)