Infosys is seeking a Manhattan WMS Architect . As a Manhattan WMS Architect, you will anchor different phases of engagements primarily related to Manhattan WMS. You will be responsible for the techno-functional solution of issues faced by the warehouse associate, Root cause analysis, delivering the results, taking ownership on high severity calls , Performing problem ticket analysis, driving the client calls, testing of warehouse management flows, providing functional consultation on the application, integration with the objective of providing high-quality and value-adding solutions to customers within the guidelines, policies, and norms of Infosys. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
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Required Qualifications:
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 7 years of relevant Information Technology experience
- All applicants authorized to work in the United States are encouraged to apply
- Location for this position is Wilmer, TX. This position may require travel to project/client location.
- At least 4 years of experience in value chain management (supply chain and warehouse chain) with emphasis on order fulfillment and wms management.
- Experience in supporting the Manhattan WMOS Platform version 2017 and 2019, Oracle PL/SQL, fundamentals of Unix and Java.
- Experience in troubleshooting the major issues, performing RCAs. Problem ticket management.
- Experience in building SQL queries and identifying areas for continuous improvements.
- Experience in log analysis of the application and delivering solutions.
- Experience in Excellent written and verbal communication skills
- Experience in Strong knowledge of software product issues
- Experience in managing relationships with clients at the senior technical management level.
- Experience in managing internal team to ensure quality deliverable.