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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Location: Sydney
Job Summary: The SAP Program Manager for S/4HANA Implementation is responsible for overseeing the entire lifecycle of the SAP S/4HANA program, ensuring that all projects within the program are aligned with the company's strategic goals and delivered on time, within budget, and with high-quality standards. This role will manage multiple teams and coordinate across various business functions to ensure the successful implementation of SAP S/4HANA, fostering collaboration among stakeholders and minimizing risks.
Location: Sydney, Australia
Salary: AUD ( 199,594 - 208,064) Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.
Key Responsibilities:
- Lead and manage the SAP S/4HANA program, overseeing all related projects and initiatives to ensure alignment with strategic business objectives.
- Define the overall program strategy, structure, and roadmap, ensuring the integration of various functional areas (Finance, Supply Chain, HR, etc.) into a cohesive SAP S/4HANA solution.
- Establish governance processes and frameworks to ensure that all projects within the program are effectively managed, tracked, and delivered.
- Serve as the primary point of contact for senior leadership and key stakeholders for the SAP S/4HANA program.
- Facilitate communication between business leaders, IT teams, third-party vendors, and consultants to ensure all program objectives are clearly understood and agreed upon.
- Manage stakeholder expectations, ensuring their needs are met while mitigating project risks and resolving conflicts that arise.
- Develop a comprehensive program plan, including timelines, milestones, deliverables, and resource allocation, ensuring a structured and timely approach to the S/4HANA implementation.
- Coordinate and oversee the execution of various individual projects within the program, ensuring that interdependencies are managed effectively.
- Monitor and track the progress of the program, ensuring adherence to timelines, scope, and budget.
- Identify, assess, and manage program risks and issues, developing mitigation strategies and contingency plans as necessary.
- Ensure that issues are resolved promptly and communicated effectively to stakeholders to avoid delays or disruptions.
- Proactively monitor risk areas and implement controls to keep the program on track.
- Develop and manage the program budget, ensuring that all projects within the program are delivered within allocated financial resources.
- Track program costs, ensuring that the program is delivered within budget while meeting business objectives.
- Ensure that the program has adequate resources, including skilled personnel and external vendors, to deliver on time.
- Lead and mentor a cross-functional program team, including project managers, business analysts, technical experts, and consultants.
- Build and maintain strong working relationships across different business and IT departments to foster collaboration and support.
- Ensure effective resource allocation and that team members have the support and training needed to perform successfully.
- Develop and implement a change management strategy for the SAP S/4HANA program, ensuring smooth transitions as new systems and processes are introduced.
- Work with the change management team to prepare employees for the changes and ensure user adoption.
- Ensure that any resistance to change is addressed in a timely manner, and that users are adequately trained and supported throughout the transition.
- Oversee the quality management process, ensuring that the program and its projects meet defined quality standards and business requirements.
- Ensure thorough testing, including user acceptance testing (UAT), to validate that the SAP S/4HANA solution meets business needs.
- Monitor performance and post-implementation support to ensure the ongoing success and optimization of the system.
- Provide regular program status updates to senior management, reporting on progress, risks, issues, and successes.
- Ensure that all program documentation is maintained and that stakeholders are kept informed about the program's progress.
- Develop and present comprehensive reports, highlighting key program achievements, challenges, and lessons learned.
- Foster a culture of continuous improvement by identifying opportunities for further enhancements and optimizations within the SAP S/4HANA environment.
- Gather feedback and lessons learned to refine future implementation approaches and improve the overall effectiveness of the program.
- Experience:
- At least 10+ years of experience in managing SAP implementations, with a minimum of 5 years in a senior program management role, specifically for SAP S/4HANA.
- Proven experience leading large-scale, multi-disciplinary teams through complex SAP transformations.
- Extensive experience with SAP S/4HANA architecture, modules, and implementation processes across multiple business functions (Finance, Supply Chain, Manufacturing, etc.).
- Education:
- Bachelor's degree in Business, Information Technology, or a related field (Master's degree or relevant certifications such as PMP, PgMP, or Agile is a plus).
- Technical Skills:
- Deep understanding of SAP S/4HANA architecture, functionality, and modules.
- Familiarity with SAP S/4HANA integration with other business systems and platforms.
- Knowledge of project management methodologies (Agile, Waterfall, or hybrid) and tools (e.g., MS Project, Jira, or similar).
- Leadership and Soft Skills:
- Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Ability to manage complex program dynamics, including cross-functional teams, competing priorities, and stakeholder expectations.
- Excellent problem-solving, decision-making, and conflict-resolution skills.
- Strong business acumen and the ability to translate business requirements into technology solutions.
- Certifications:
- PMP, PgMP, or other relevant project management certifications are preferred.
- SAP S/4HANA or other relevant SAP certifications are a plus.
- This position may involve occasional travel depending on the program requirements.
- Ability to work in a fast-paced, dynamic environment with tight deadlines and multiple stakeholders.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.