Infosys is seeking a IBM MQ Product Technical Lead with support and development experience. As an IBM MQ Product Technical Lead, you will be a key player in the project team that helps the Client by maintaining their MQ landscape. You will lead the team, handle major incident calls, resolving incidents & service requests within the SLA. You will be performing production deployments, regular patching, creating SOP documents, automations for better administration. The role requires a deeper understanding of the different technologies and their corresponding configurations. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Basic Qualifications
Want more jobs like this?
Get jobs in Pittsburgh, PA delivered to your inbox every week.
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of relevant Information Technology experience
- Candidates must be located within commuting distance of Pittsburgh, PA or must be willing to relocate to the area. This position may require travel within the US.
Preferred Qualifications
- At least 2 years of experience in IBM MQ support.
- IBM MQ Administration on distributed platforms like Linux, Windows, and Mainframe.
- Experience in performing IBM MQ version upgrades, patching etc.
- Hands on experience on MQ Appliances, MQ IPT, MQ on Mainframe.
- Working Knowledge of incident and alert tracking tools like ServiceNow, Jira, Grafana, Prometheus.
- Experience in resolving incidents & service requests within the SLA and handling major incident calls
- Lead the project team effectively & ensure no SLA misses and escalations from Client.
- Experience with performing production deployments, support DR activities
- Create SOP documents, automations for better administration.
- Administer and manage MQ publish subscribe and clusters
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.