Senior Consultant - Life and Health Insurance
About the Role:
The Senior Consultant role is within the Life Insurance (Life, Annuity) sector of Infosys. This role focuses on partnering with business and technology stakeholders of our clients to help craft and execute their strategy. Senior Consultants provide support to Principal consultants and Infosys teams in different stages of projects including Strategy, Business Case definition, Requirements elicitation, Business Process Design/Re-engineering, Business Architecture, that enables our clients to meet the changing need of the global landscape.
Responsibilities include but not limited to:
- Lead engagements at Insurance clients to address the pressing issues faced in the industry related to Insurance Value Chain from a business and technology standpoint. This includes areas such as Distribution, Marketing, New Business, Underwriting, Policy Servicing/Policy Administration, Claims, Regulatory Compliance, Producer Lifecycle - Contracting/Licensing, Compensation and Sales Reporting, etc.
- Build client relationships specific to the engagement
- Provide leadership and mentor junior consultants in the engagement team
- Collaborate with other streams including technology delivery streams across Infosys to deliver a compelling value proposition to the client
- Publish thought provoking insights on Insurance Trends related challenges and opportunities
- Support business development activities
- Develop market relevant points of view to generate and sustain presence in the marketplace
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Basic Qualifications :
- Bachelor's degree or foreign equivalent required
- Minimum 5 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm
- Experience working in Life and Annuity Insurance Industry across the following product line - Term, Whole/Universal/Variable Universal Life, Fixed/variable Annuity, Pay-out /Structured Settlements and/or Disability Term, Long Term Care, etc.
- Experience working in Vision and Dental Insurance Industry- Understanding of vision/dental insurance products, plans, and benefit structures, Familiarity with various business processes across the insurance value chain, Awareness of trends in vision/dental care delivery and payment models, Experience with provider networks and reimbursement methodologies, Knowledge of regulatory requirements (HIPAA, ACA, etc.) etc.
- Experience in Optimizing various parts of Life Insurance Operations (New Business and Underwriting, Policy Servicing and Claims) by using one or more of the following - Process re-engineering, process re-imagining, business process outsourcing, automating using various tools and technologies - RPA, Process Mining tools, Intelligent OCR, Workflow/Case Mgmt., Rules Engines, etc.
- Experience in process improvement in business operations - has assisted in analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future states
- Excellent communication and presentation skills, both written and verbal
- Demonstrated knowledge and experience in requirements elicitation, analysis and documentation
- Proven ability to lead projects, build strong and effective business relationships
- Ability to facilitate discussions, analyze and de-construct problems, develop structured solutions and categorize challenges in the project environment
- Highly motivated with strong analytical acumen and problem-solving skills
- Must be willing and able to travel up to 80%, depending on client requirements
Preferred Qualifications :
- MBA or equivalent advanced degree
- 3-5 years of experience working on change initiatives in Insurance firms working either directly or with a reputed professional services firm
- Industry-related certification (FLMI, ALMI, FFSI, etc.) is a plus
- Experience as a business analyst will be desirable
- Proven ability to deliver under tight deadlines and challenging constraints
- Experience in executing programs using Agile methodologies
- Lean / six sigma Certification
- Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
- Work Location - Lincoln, Nebraska or Omaha, Nebraska
Additional information:
- Travel to client sites and for practice work efforts is required on a regular basis.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off