Location: Bucharest
Key Responsibilities:
• The job begins when the Client systems flags their transactions in the form of case for review for potential fraud. The Job Holder is required to verify basic information and highlight the findings with required next steps of reversing the transaction defined as per SOP's
• The jobholder has to close the issue based on the pre-determined options given for the same. The issues that cannot be resolved are escalated to the next higher level
Requirements:
• Advanced knowledge of the English language (understood/spoken)
• 2 years of experience, preferably in the field of anti-fraud/audit/back office
• Good computer skills, experience in working with MS Office applications: Excel, Word, Google sheets, Zoom, Gmail, Work place
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• Ability to work with large volumes of data, a plus would be to have experience on systems that have a paternal background. Understanding the application of procedures in accordance with reason codes.
• Very good communication skills. Previous experience in working directly with stake holders is an advantage.
• Ability to analyze and make decisions quickly. Preferably experience in making decisions involving restrictive actions, understanding the procedure and its application depending on the situation is an advantage
• Ability to learn and quickly adapt to changing processes. The anti-fraud field is constantly changing and proactivity and adaptation are very important criteria.
• Work experience in a multicultural environment. Understanding and using the "corporate" language is an advantage considering the fact that we deliver for a client that involves markets from different countries.
We offer to the candidates:
- Unlimited contract
- Private medical insurance
- Meal vouchers allowance
- Professional trainings
- Coffee and refreshments
- A modern and cozy environment