Role- Executive - Facilities
Location- Sofia, Bulgaria
Compensation-Competitive
Objectives of the job:
• To ensure Facilities support to internal and external customers in designated areas of responsibility
• To ensure Facilities support to customers as per Service Level Agreements (SLA)
• To ensure increased customer satisfaction.
Principal duties and responsibilities:
• To ensure reception (Visitor management, switchboard services, Meeting rooms)
• To ensure facilities services like House Keeping, Maintenance, Access systems. Have to do a floor walk every day to check standards.
• Provide SLA based services through AHD system. Monitor tickets, resolve the issue and close tickets on AHD system within the stipulated SLA.
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• issuance of ID cards for new employees using AMBIT system, enrolling Finger Print and resolving access card issues with corporate team
• Liaison with Building maintenance team for day to day issues such as air conditioning, etc.
• Liaison with building security for visitor access, loading bay booking, etc.
• Coordinating Health & Safety training and performing role of DRR admin.
• Sourcing office supplies & stationery, maintain inventory of stationery, monitoring re ordering levels. Periodic utilisation reporting.
• Dispatch-Franking and sending out posts and Couriers and maintaining track. Distributing incoming posts.
• Handling catering requests
• Assist with Hotel & cab bookings(Hotels- guide requestor to Globalacco team)
• Returning old access cards to Corporate office
• Yearly asset verification and labelling
• Ensuring all meeting rooms are setup in the morning
• Having periodic floor walk with cleaning and M&E contractors and fixing the issues.
• Maintain and issue keys for personal storage units of employee
• Help arrangements for events and VIP visits in conjunction with HR
• Arrange catering through vendors and maintain records for invoice processing
• To perform the role of fire warden and first aider.
• To adopt and implement environment friendly practices and ensure conservation of natural resources and proper waste disposal.
• Scanning & Sending incoming FAC invoices to payments team, including translations
• Attendance during critical equipment failure occasionally on weekends
• Registration shipments by courier 3x a week of Claims, COC and wage tax forms
• Flexible to accept the adhoc requests such as help with shifting goods, translation, etc. occasionally
• Request vendors for Purchase Orders/ set up quotations for internal use/ contact person for vendors (mediate in invoice issues)
• Participate in annual meeting for tenants and prepare minutes
• Help HR with organizing events
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
• A high degree of initiative and flexibility
• Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.