About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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Role: CyberArk SME
Location: Brisbane, Australia
Salary Range: 134,564- 141,157 AUD Annual Gross
Please Note:- The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.
Roles & Responsibilities:
- Minimum 8+ years Information Technology experience.
- Good understanding in Administration and support of CyberArk products.
- Experience in implementing/ managing fully integrated, highly available application environment.
- Excellent knowledge and understanding of various PAM concepts.
- Knowledge of databases to support IDM platforms.
- Must have knowledge of supporting technical components for complex applications.
- Effective communication with client / peers.
- Having a strong knowledge of the CyberArk privileged Identity Management (PIM) suite, including EPV, CPM, PVWA, PSM, PSMP, AIM and OPM.
- Capture detailed requirements for the CyberArk solution based on input from platform owners, eco-system owners, the target architecture, and high-level requirements.
- Performing compliance checks on CyberArk for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents.
- Monitor logs and events for Windows, UNIX and User identity management platforms to provide views of misuse or malicious activities.
- Responsible for privileged User account administration of various Windows, DB, network and UNIX accounts using CyberArk components.
- Integrating various platforms with CyberArk, such as Windows servers, UNIX servers, Databases and networking Devices.
- Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end user.
- Creating and Managing Safes, platforms and Owners.
- CPM policies management or redistribution.
- Implementing the Password Upload Utility.
- Exposure to develop custom plugins and connection components.
- Auditing Accounts and work on various reports, user's server login issues and user permission issues as per requirements.
- Basic knowledge of SQL, PLSQL, UNIX, Active Director, Windows etc.
- Entrust HSM environments support for key management processes relating to CyberArk keys stored.
- Entrust HSM maintenance tasks relating to service operation, such as patching, backup and health checks, log reviews, security reviews, and performance reviews etc.
- Prepare Monthly reports of KPIs, health/performance trends, Privileged access management controls, failures, usage trends, license capacity, MTTR, demand requests, recommendations for service uplift etc.
- Bachelor's degree or foreign equivalent required. Will also consider three year of relevant work experience in lieu of every year of education.
- At least 8 years of experience with Information Technology.
- Excellent customer interfacing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.
Infosys is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."