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Customer Service Agent - Clonmel

AT Infosys
Infosys

Customer Service Agent - Clonmel

Athlone, Ireland

Job description
CLONMEL
Customer Service Agent - Clonmel
Join a Thriving Tech Company! Exciting Full-Time Customer Service Role
We are seeking passionate individuals to join our rapidly growing tech company as full-time Customer Service Representatives. If you are eager to work in a dynamic and innovative environment, this opportunity is perfect for you! With a competitive compensation package and enticing perks, we offer a fulfilling career with endless growth potential.
Position: Customer Service Representative
Hours: Full-time, 40 hours per week
Schedule: Monday to Friday 12.30pm to 9pm
Exceptional Benefits and Incentives:
- Competitive pay: Earn €12.70 per hour, plus enticing bonuses.

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- Lucrative referral scheme: Refer talented individuals and earn rewards.
- Comprehensive training: Gain valuable skills and knowledge to excel in your role.
- On-site parking: Enjoy convenient and hassle-free commuting.
- VHI healthcare coverage: We prioritize your well-being and that of your loved ones.
- Paid maternity leave: Support for a healthy work-life balance.
- Growth and promotion opportunities: Advance your career within the company.
Multiple Locations:
We have sites in the vibrant cities of Wexford, Waterford, and Clonmel. Experience the unique charms and rich culture each place has to offer while working in a thriving tech environment.
Key Responsibilities:
- Provide outstanding customer service and support via various communication channels.
- Assist customers with inquiries, troubleshoot issues, and provide effective solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure customer satisfaction.
What We're Looking For:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Passion for technology and its potential to transform lives.
- Previous customer service experience is a plus but not mandatory.
About Us:
We are an innovative tech company dedicated to shaping the future through our cutting-edge solutions. With a collaborative and inclusive work culture, we empower our employees to thrive and reach their full potential.
Apply Today:
Don't miss out on this incredible opportunity to be part of our exceptional team! We look forward to hearing from you!
Note: Only shortlisted candidates will be contacted for interviews. We appreciate your interest and understanding.
#TechCompany #CustomerService #CareerOpportunity #JoinOurTeam
This is a work from office position based in our Clonmel offices.
The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.
All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Our Privacy Policy covers how we collect and use your Data in the context of our recruitment process. By engaging in our recruitment process (submission of a CV etc.), you are consenting to collection, storage, use, and disclosure of your Data, including any sensitive information you elect to submit.
Job Types: Full-time, Permanent
Salary: From €12.70 per hour
Expected hours: 40 per week

Client-provided location(s): Ireland
Job ID: Infosys-119476BR
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)