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Customer Care Specialist with German

AT Infosys
Infosys

Customer Care Specialist with German

Ozorków, Poland

Customer Care Specialist with German
Infosys Poland Sp. z o.o. - Łódź

Requirements:
- 2 years of experience in customer facing roles
- Fluent German (at least C1 level) and English
- Good communication skills
- Self-organization skills
- Higher education

Responsibilities:
- Telephone contact in German
- Conducting conversations in accordance with a specific procedure and guidelines
- Ongoing e-mail communication in German and English
- Collaborate with other teams and internal customers
- Ongoing update of statuses and actions taken regarding individual requests
- Effective use of working time - organization of working time

We offer:

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- Career in the multinational company
- Opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- Using German in everyday work
- Hybrid work (2 days from the office in Lodz) or remote in Poland

Client-provided location(s): Poland
Job ID: Infosys-124210BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)