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Customer Care Specialist with German

AT Infosys
Infosys

Customer Care Specialist with German

Ozorków, Poland

Customer Care Specialist with German
Infosys Poland Sp. z o.o. - Łódź

Requirements:
2 years of experience in customer facing roles
Fluent German (at least C1 level) and English
Good communication skills
Self-organization skills
Higher education

Responsibilities:
Telephone contact in German
Conducting conversations in accordance with a specific procedure and guidelines
Ongoing e-mail communication in German and English
Collaborate with other teams and internal customers
Ongoing update of statuses and actions taken regarding individual requests
Effective use of working time - organization of working time

We offer:
Career in the multinational company

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Opportunity to take part in international projects and gain experience with various businesses
Set of social benefits to choose from
Salary adequate to your competencies
Using German in everyday work
Hybrid work (2 days from the office in Lodz)

Client-provided location(s): Poland
Job ID: Infosys-124210BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)