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Client Partner, Travel and Hospitality

AT Infosys
Infosys

Client Partner, Travel and Hospitality

Markham, Canada

Infosys is seeking a Client Partner for its Travel & Hospitality vertical. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Role Description:
• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client

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• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Travel & Hospitality vertical:
Infosys partners with travel and hospitality enterprises to navigate business challenges and grow revenue. We modernize the IT infrastructure, reservation systems, customer service, and back office processes. Our cognitive computing algorithms shape the millennial travel experience by enabling self-service and recommending contextual offers.
Learn more about our services and offerings at: https://www.infosys.com/industries/travel-hospitality/overview.html

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the Travel and Airlines industry
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• U.S. citizenship or permanent residency is required; we are not able to sponsor this position at this time

Preferred Qualifications:
• Knowledge of Travel / Airlines industry-specific go-to-market solutions
• Good understanding of Travel / Airlines business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Client-provided location(s): Markham, ON, Canada
Job ID: Infosys-130114BR
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • HSA
    • Short-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • On-site/Nearby Childcare
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
  • Financial and Retirement

    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)