We are Infosys Czech Republic.

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.

A world leader in toys and games has trusted Infosys to transform their Finance and Accounting processes and programs to world leading standards. To be successful in this journey, we are looking for a dedicated and experienced Claims Specialist to join our team in Brno.

What we want you to do:

• Claims handling: independently review, process and adjudicate claims in accordance with company policies and legal requirements.
• Customer Communication: Professional and empathetic communication with customers to clarify their concerns and offer solutions.
• Data analysis: Analyzing claims data to identify trends, risks and potential for improvement in the processes.
• Collaboration: Working closely with internal departments such as underwriting, legal and customer service to ensure smooth claims handling.
• Documentation: Careful documentation of all relevant information and decisions related to claims.
• Training and Support: Supporting and training new employees in claims processing and management.
• Risk Management: Identify and assess risks associated with claims and develop mitigation strategies.

• Speak and write POLISH (near native) and English
• Formal education in Finance and Accounting is an added advantage
• Experience in claims handling
• Good analytical skills and attention to detail
• Strong communication skills, both written and verbal, with the ability to convey complex information in a simple manner
• Team Player, Ability to handle and work under pressure
• Confident in the use of common software applications and experience with claims management systems, e.g. SAP

• Hybrid work model
• Long-term and stable cooperation
• Performance bonus
• Financial appraisal for referring your friends and acquaintances
• Monetary compensation for the night shifts and compensation days for working during the Czech state holidays
• Meal allowance
• Multisport card
• Benefit card
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 25 days of paid leave
• Modern offices (Vlnena Street) with a game room, a silent zone, kitchenettes, and a terrace in the centre of Brno, 2nd largest city in the Czech Republic
• Expat Assistance Services for new joiners
• Relocation Package (for candidates relocation from other EU countries)
• Teambuilding activities