If you are ready to make an impact and are passionate about driving innovation, join us at Infosys. Explore your potential, inspire businesses, and help create the future, one solution at a time.
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Required Qualifications:

• MBA degree from reputed university along with 4-6 years of work experience.
• MBA students Graduating between December 2024 and May 2025 are eligible to apply against this job opening
• Aptitude and attitude to rapidly learn and abstract ideas, industries, technologies and solutions
• Empathetic and strategic mindset with a broad-based understanding of industry and business
• Experience and/or desire to work in a global delivery environment

Preferred Qualifications:

• Experience independently leading portfolios and mining
• Experience providing market development, competitor analysis and opportunity analysis
• Ability to rally colleagues, prospects and clients around your ideas and deals

Areas of Responsibilities

Client discovery & Initial prospecting

The BDE conducts competitive analysis to develop a unified market view, collaborating with the UPAM team for sector-specific insights. They identify prospects and initiate communication with C-level executives to introduce Infosys solutions.

Stakeholder alignment

The BDE is responsible for ensuring that the client or prospect involves Infosys in their Request for Proposal process. Upon receiving the RFP; the BDE functions as a single point of contact for the customer on behalf of Infosys and internally; aligns all technical and supporting function stakeholders to drive the deal to completion within stipulated timelines.

Proposal development & Pricing

The BDE is responsible for the creation of proposals and Statement of Work (SoWs), in the process coordinating with different stakeholders, such as the multiple delivery units of Infosys, procurement, and legal. S/He performs quantitative analysis to arrive at the win-price recommended including HBU split, and relevant competitor analysis in order to demonstrate business value to the client and maintain price premium.

Proposal Negotiation & Closure

The BDE creates 'customer map' of named customers with potential / articulated objections to Infosys and recommend action, provides supporting analyses needed during negotiation in order to articulate business value and win the deal at the right price premium.

Contracting and Master Service Agreement

The BDE provides a business-led view on items of contract negotiations.

Account Management & Growth - Farming

Account Planning and Mining

As a BDE, you will be allocated accounts to manage. In collaboration with Infosys Service Delivery Units, you will be responsible for mapping business areas for growth within the account. As part of planning, you will leverage the existing client relationships to secure meetings and forge relationships with new customer stakeholders at the C/C-1 level and mine the account via new deals.

Customer Stakeholder Management

As the face of Infosys, you will be the single point of contact for customer escalations and grievances. Maintain regular contact with customer stakeholders to address pain points and present Infosys' value propositions. As a BDE, participate in executive reviews, ensure strategic positioning in presentations, and identify key stakeholders for CSAT and ELF to minimize revenue leakage and enhance client satisfaction. Building positive client relationships is crucial for serving as references for prospects.

Account Operations

As part of the business function of the account, you will oversee the revenue receipt and recognition from the services delivered to the client. You will align with client stakeholders and review account operations periodically to ensure smooth operations. You will liaise with service delivery units to ensure that the right personnel are staffed throughout the duration of the engagement for smooth delivery.

Soft Skills: Ability to learn quickly regarding the business processes of the client, Infosys' processes, and service lines. Excellent analytical and presentation skills. The ability to display initiative and work in an unstructured environment is a must. Comfortable and excited to be in a customer facing level.

Hard Skills: Basics of financial drivers for an IT organization. Drafting business cases for client pitches. Global understanding of economy to make sane judgements in negotiations. No necessity of background of a student in this business or IT field.

Location for this position is Houston, TX, Seattle, WA, Hartford, CT, New Jersey, New York, Dallas, TX, Chicago, IL and San Francisco, CA. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.