Automation Consultant
Consultant
Remote anywhere within the US
Occasional domestic business travel will be required
Job description:
In the role of Consultant, you will be part of the consulting team in different phases of the project including discovery, solution generation, design, development and deployment (for small/low complexity projects); document system understanding, contribute to knowledge transfer with the objective of providing high-quality and value-adding consulting solutions to customers within guidelines, policies and norms of Infosys.
Responsibilities:
• Understand gaps in existing client systems/As-Is Processes and help the technology team to create the right technology-based solution fitment. Liaise with relevant people in the respective verticals/horizontals to understand and learn different processes and therefore recognize the right solution fit
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• Front End Requirements Management for Software Implementation projects
• Validate Requirements Collection Process and Review Requirement Specification Documents
• Conducting Functional reviews and functional testing of the s/w applications
• Co-ordination with the clients and the project teams to ensure successful delivery
• Managing stakeholder expectations.
• Domain expertise in service offering such as Finance and Accounting or Sourcing and Procurement or Order Management.
Skills Required
• Knowledge of at least 1 process/technology domain and have practical experience of having handled at least 1 module/technology/tool
• Knowledge of software tools & technology to some extent
• Good knowledge of MS Office preferred advanced Excel and PowerPoint skills.
• Good client facing and communication skills, ability to conduct demos, trainings etc.
• Good knowledge of BPO Processes with strong capabilities in at least one Functional Service area be it HRO, F&A, S&P et al
• Should have good people management skills
• Good team player
Qualifications:
Basic:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• 4 years of relevant work experience
Preferred:
• Min 1 year experience in RPA/AI-ML implementations
• Experience in UIPath/BluePrism/Automation Anywhere preferable
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Work Model:
This role is remote from anywhere. Occasional domestic business travel will be required as this role is client facing.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 47 delivery centers in 16 countries spread across 5 continents, with 58,702 employees from 110 nationalities, as of December 2024.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.