Role : Associate Manager - Client Services/ Associate Director
Technology : Sales and Client Relationship Management - Telcom domain (Mandatory to have)
Location : Paris, France/ Amsterdam, Netherlands
Compensation : Competitive (including bonus)
Language Proficiency: French, English
What will you do?
- As an AEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development.
- Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement
- Client relationship management - managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
- Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
- Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
- Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
- Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing )
- Provide necessary input for building alliances with relevant product / service vendors.
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- Track-record of successfully farming business solutions and client management in Telecom
- Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required
- Strong Account Management experience where you have grown existing accounts.
- Track record of interacting and building relationship with C / C-1 level client contacts.
- Reasonable understanding of Global Delivery Model and IT service industry.
- Experience managing large multi-location consulting engagement teams' desirable.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.