Infosys is seeking a Data Analyst with outstanding analytical and data storytelling skills to
lead our end-to-end operations. The successful candidate will be skilled at deriving insights from data,
possess expert-level proficiency in Excel and have a proven track record of building and delivering compelling presentations. This role is crucial in driving business and system process efficiencies, operational trainings and enablement, and in elevating the customer experience and processes.
Required Qualifications:
- Candidate must be located within commuting distance of Austin, TX or be willing to relocate to the area prior to Onboarding. This position may require travel in the US.
- Bachelor's degree or foreign equivalent required from accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
- All applicants authorized to work in the United States are encouraged to apply.
- Exceptional skills in communication, data analysis, organizational change, organization, presentation, and data storytelling.
- Proficient in Excel and Power Point, e-Commerce systems, CRM platforms, and other operational software.
- 1+ years of experience working with multi-functional teams in a highly dynamic environment.
- Demonstrated leadership, self-motivation, autonomy, and organizational process.
- Capacity to handle and deliver on multiple, competing projects simultaneously.
- Validated analytical skills with a focus on practical execution.
- Approachable, engaging, and capable of working with diverse teams.
- Knowledge of Six Sigma, Lean, or other process improvement methodologies is a plus.
- Customer-focused mentality with a dedication to delivering high-quality service.
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- Knowledgeable on message queuing server on RabbitMQ is ideal
- Experience with Development/Support on Elasticsearch and Kibana is a plus
- Ability to communicate complex technology solutions to diverse teams namely- technical, business and management teams
- Excellent verbal and written communication skills
- Experience and desire to work in a Global delivery environment