Infosys is seeking Application Support for L2/L3 support team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various Monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment. You will be working closely with development and engineering team to provide input on new functionality and system performance, capacity management, monitoring and testing of infra upgrades and platform releases
You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued
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Required Qualifications:
• Candidate must be located within commuting distance of Alpharetta, GA or be willing to relocate to the area. This position may require travel in the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 2 years of experience in Java, SQL
• Experience of any scripting language like Unix Scripting, Perl or Python etc
• Experience of troubleshooting issues by analyzing Application logs
• Extensive hands-on experience in Core Java, Spring Framework, Spring Boot, Spring Integration•
• Experience in Tomcat, Maven, etc. tools used for Java development•
• Strong knowledge of object-oriented programming design patterns and methodologies•
• At least 2 years of experience in Production Support with exposure to Financials Domain.
• Experience in SDLC and ITIL.
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience and desire to work in a Global Delivery Environment
Preferred Qualifications:
• Experience with production support
• Planning and Co-ordination skills
• Good Communication and Analytical skills
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.