Infosys Aster, Marketing AI
We are looking for a Practice Sales role in Infosys Aster, cantered on the AI Amplified Marketing Suite. This is a pivotal role in supporting our business success through strategic client engagements and account management. This position requires the individual to provide insightful client introductions and context to internal teams, navigate accounts to identify diverse deal opportunities, and lead pursuit teams effectively. Managing client expectations and maintaining the Infosys price premium are crucial, alongside a strong focus on enhancing client satisfaction and expanding the account as per strategic plans. The role will require strategic thinking, exceptional relationship management, and effective communication skills to foster long-term partnerships and demonstrate business value to clients.
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Key responsibilities include:
Client Introductions and Contextual Understanding: Act as the bridge between clients and internal teams by providing valuable introductions and contextual insights. This enables the team to tailor solutions that meet client-specific needs and expectations. Account Navigation and Deal Identification: Skillfully navigate client accounts to uncover various opportunities for business deals. This involves a keen understanding of the client's business and marketing landscape and a proactive approach to identifying potential areas for collaboration and expansion. Pursuit Team support: Formulate and lead dedicated pursuit teams that are aligned with the strategic objectives of Infosys Aster. Guide these teams in developing compelling proposals and solutions that resonate with client needs. Client Expectations and Relationship Management: Set and manage client expectations effectively, ensuring transparent communication and mutual understanding. Develop and execute comprehensive account plans that enhance client satisfaction and drive account growth. Market Insight and Competitor Analysis: Stay informed about industry trends, client drivers, and competitor moves. Use this intelligence to adapt strategies and maintain Infosys' leadership position in the market. Account Operations: Oversee the contracting process, ensuring swift closure and acceptable risk levels. Support account operations related to service delivery to maintain a smooth operational workflow. Account Growth and Strategic Planning: Support and develop strategic account plans to ensure alignment with business goals. Engage with various client departments and stakeholders to expand the footprint of Infosys services. To be successful in this role, you must demonstrate a deep understanding of Marketing transformation across Design, Technology and Data including the role AI and GenAI capabilities can deliver to strengthen Infosys' position as a trusted, innovative partner. In this role you will be supported by European leadership team.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.