Role Description
We want you to take care of four important clients in the Manufacturing sector, located in Germany and the Netherlands. You will develop a deep understanding of each client's business, identifying opportunities for growth and offer our outsourcing services.
This involves strategic planning, coordination with sales and marketing teams, and direct communication with clients to address their needs and concerns. The role also entails reporting on sales results, staying updated on product developments etc.
By effectively managing these responsibilities, you will play an important role in driving the company's revenue growth and maintaining a strong, positive brand image.
Responsibilities:
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- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors globally
- Generating new business opportunities
- Meet and exceed sales targets and performance metrics aligned with business objectives
- Ensure high annual retention rates by maintaining customer satisfaction for enterprise-level accounts
- Drive growth through plan upgrades and referrals
- Resolve client issues and inquiries at a senior level across a global book of business
- Generate ideas to support customers and enhance brand awareness
- Utilize client feedback to improve the customer experience
- Report on sales results in Salesforce and suggest improvements
- Ensure brand consistency and stay updated with product launches
- Lead product and sales training for junior team members
- Proven experience in the sector Manufacturing
- Experience in Sales (Outsourcing)
- Ability to communicate and influence key stakeholders at all organizational levels
- Excellent communication skills and a customer service attitude
- Strong team management, analytical, and organizational skills
- Familiarity with sales performance metrics