Introduction
Key responsibilities:• Provide coverage for staffing, planning and resource deployment for a practice area. Ensure project staffing needs are met and optimized. Work with consultants to find new project assignments and maximize performance in a high touch model. Track and report utilization to respective leaders.Responsibilities include:
• Minimize Bench and monitor staff availability
• Facilitate bench management calls with consultants and service area leaders
• Validate assigned new hires are fully registered in a timely manner
• Create and maintain demand data quality as demand moves thru fulfillment process
• Works closely with consultants to understand their skill sets and career goals
Want more jobs like this?
Get jobs in Alajuela, Costa Rica delivered to your inbox every week.
• Minimize hours leakage, parked hours to billable and chargeable hours
• Manage data quality including hours plan, available date, JR/S
• Propose candidates to open seats thru knowledge of consultant's skill sets
• Strictly ensures timely and accurate available dates, roll-off and assignment data
Your role and responsibilities
Primary role is to staff IBM resources on IBM short and long-term consulting projects in North America.The WSP must understand project requirements and be able to deliver in a fast-paced working environment. Should be able to provide solutions to staffing requirements and to aggressively search for opportunities for its own resource pool.The job involves directly sourcing candidates from IBM internally and from subcontract firms externally, working in collaboration with project and other Staffing Managers across geographies in IBM and with our vendors. Main functions of the role are bench/demand management and performance optimization.
Required education
Associate's Degree/College Diploma
Preferred education
Associate's Degree/College Diploma
Required technical and professional expertise
Skills Required Required Skills
1. Strong attention to detail and follow thru skills
2.Advance excel functional knowledge. Maintaining and organizing data, using Pivot Tables, V Look Ups and Macros.
3. Strong communication skills (both written and verbal; ability to communicate at Executive level; ability to lead meetings with broad audience from of all levels
4.High level of negotiation skills and stakeholder management; solid relationship management skills.
5. Strong multi-tasking skills
6. Ability to review and vet resumes for basic requirements; strong understanding of written English language
Preferred technical and professional experience
Nice to have
1.Demonstrated ability to use critical and strategic thinking to resolve discrepancies, gaps and maintain high data quality standards.
2.Generic understanding of technology and ability to learn new technology.
3.Experience recruiting technical profiles
4.Project Management/Scrum Master background
5.Consulting experience on talent assessment and strategic workforce management
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.