Introduction
Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your role and responsibilities
• Deliver with an owner's mentality: approach your work with a sense of ownership, contributing ideas and design outcomes that help differentiate our solutions in the market.
• Translate UX research into user experiences: transform UX research insights into exceptional user experiences, guiding design from initial concept to final implementation.
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• Create key UX artifacts: develop essential UX deliverables, including concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows, and design specifications.
• Research: Conducting discovery phase activities underpinned by user research methodologies, and validated through techniques including usability testing, both in qualitative and quantitative formats.
• Manage project tasks and deliverables: take responsibility for your tasks and deliverables, utilizing agile methodologies to meet project goals.
• Collaborate for alignment: work closely with developers, product managers, and other stakeholders to ensure a shared understanding of users' needs and behaviours.
• Make data-driven decisions: use data to inform design decisions, ensuring that your work is based on a solid understanding of the user and context.
• Participate in team stand-ups, critiques, & playbacks: actively engage in team meetings and playbacks, presenting your design work and contributing to the overall project narrative.
• Understand business problems: gain a deep understanding of the business problems our customers face to create contextually relevant design solutions.
• Collaborate across teams: work with a diverse range of professionals, including design researchers, content designers, developers, and product owners across global teams.
• Contribute to a positive feedback culture: engage in delivering and receiving feedback constructively, fostering an environment of honesty, kindness, and continuous growth.
• Support team growth: provide feedback and suggestions to peers, helping to improve their work while supporting their professional development.
• Promote diversity and collaboration: Encourage a team culture that values diversity, transparency, and collaboration.
This role requires you to be in the office 3 days a week.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
• Experience (5+ years) solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
• Demonstrated experience in conducting UX research, encompassing planning, user interviews, and diverse design validation methodologies.
• Experience creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
• Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
• Strong communication and storytelling skills.
• Comfortable working in a dynamic, team-based environment.
• Your portfolio should include design strategy, UX designs, wireframing skills, decision rationales, interaction design, and adherence to best practices. Each project should be detailed in a case study, highlighting your specific contributions. This will demonstrate your role, impact, and unique value as a UX designer.
Preferred technical and professional experience
• Understand modern design thinking and design trends (including responsiveness and accessibility).
• Experience designing and delivering enterprise software.
• Experience working with and contributing to a design system.
• Experience working in a globally diverse team.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
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