Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
IBM Sustainability Software is responsible for creating software products that help our customers optimize operations and cost, while reducing waste and emissions. We are looking for a UX designer to help our B2B Integration product team build excellent customer experiences, informed by user needs. IBM's B2B Integration product is a multi-enterprise cloud-based business network that helps streamline, automate and fully digitize B2B transactions, augmenting the power of EDI with API capabilities.
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As a UX designer on the B2B Integration team, you will create a variety of design deliverables, drive stakeholder alignment, and demonstrate impact and influence on the product roadmap. Rigor, attention to detail, insatiable curiosity, comfort with ambiguity, and excellent time management will be critical to your success.
Responsibilities
- Translate actionable insights from the design research team into low and high fidelity mockups, patterns, prototypes and development-ready specifications.
- Participate in conversations around common patterns, assets, and efficiencies within the product space.
- Collaborate directly with your design team and developers to build out, update, and modernize software product user interfaces (while using agile methodologies).
- Design business process scenarios and flows for user interfaces and demos.
- Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
- Understand business problems across our customer set in order to have context for deliverables.
- Share work in progress, along with giving and receiving critique.
- Collaborate with a wide variety of people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams
Required Technical and Professional Expertise
- Experience (3+ years) in solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
- Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
- Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
- Strong communication, storytelling and documentation skills.
- Comfortable working in a dynamic, team based environment.
- Contribute to a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
- Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design and design best practices.
Preferred Technical and Professional Expertise
- Understand modern design thinking and design trends (including responsiveness and accessibility).
- Understand different industries to better gauge how design issues and users can differ across them.
- Experience with enterprise software design and delivery
- Experience with working with and contributing to a design system