UX Designer

Your role and responsibilities

Strategic Responsibilities
• Gain clarity on your overall MMT product strategy and how your product fits within it.
• Develop a deeper understanding of your portfolio / ecosystem and the relationships between its products.
• Deepen your technical knowledge of your primary product.
• Develop a basic knowledge of the platform on which your product runs.
• Attend product-oriented meetings and presentations.
• Identify improvement opportunities at the individual product level.
• Acquire knowledge and competency in UX Metrics.
Cross-Functional Responsibilities
• Be an active member of an agile squad, reviewing walls of work, creating and participating in playbacks, and providing input to sprint backlog prioritization.
• Attend client / sponsor user sessions; strongly advocate for end users and a true MVP in 3IAB relationships.
• Drive a user-centric mindset among 3AIB colleagues and product teams.
• Build relationships with key stakeholders and 3iaB teams.
• Engage with and manage stakeholders in development and product management.
• Build personal network of collaborators.
• Co-facilitate design thinking workshops with product teams and users.
Functional Responsibilities
• Design user experiences based on scenarios and user flows.
• Create wireframes and develop prototype of design concepts based on clear understanding of users, clients, and their desired outcomes and in accordance with interaction design principles.
• Own the creation of low and high-fidelity designs.
• Lead ideation activities to solve user experience issues.
• Contribute to a product/project independently and in alignment with timeline and roadmap milestones.
• Take ownership of work product and perform daily tasks with autonomy.
• Take accountability for turning client/user insights into action.
• Demonstrate leadership and expertise in your design discipline.
• Know when and where to seek help/feedback.
• Influence the design culture of your product team and studio.
• Onboard new team members onto your team.
• Guide, mentor and coach new hires, interns and less-experienced designers.
• Demonstrate the ability to ask effective questions.
• Attend and contribute to monthly Z Design Reviews and Community Calls
• Develop mastery in your core design discipline; expand competencies across your t-shape to better contribute to personal and team outcomes.
• Grow your internal eminence through contributions to IBM Design.
• Build your external eminence in the design world outside of your product and IBM.
• Deepen knowledge of and experience with the EDT framework.
• Develop mid-level literacy in AI.
• Develop mid-level knowledge of IBM Experience Standards.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

A minimum of 2 years of experience in executing UX deliverables on design projects.
A minimum of 1 year of experience in product or service design.
A minimum of 1 year of experience working with product managers and engineers.
A minimum of 2 years of experience with common design tools.
Exposure to Agile processes (e.g., SAFe), enterprise design thinking, managing allocation and prioritization discussions, and the IBM Universal Experiences.
Strong portfolio showing a breadth of complex, technically-oriented projects.skills as a UX designer

Preferred technical and professional experience

Experienced-level UX design skills, including wireframing & prototyping.
Experienced-level competency with common design tools, such as Figma, Adobe XD, etc.
Experience in defining and executing UX Metrics assessments.
Competency with standard presentation programs Powerpoint & Keynote.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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