UX Design Lead

Introduction
We are looking for a talented designer to lead delivery of a great end-to-end customer experience for a new product. You'll join the worldwide design organization for Sustainability Software - a part of IBM that is collectively responsible for software products focused on AI-enabled solutions that help our customers make more informed and data-driven decisions about how to manage their businesses and services.

You will lead one other UX designer to start, although that number might grow over time

Your Role and Responsibilities

• Lead with an owner's mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
• Translate research into outstanding user experiences, stewarding design from concept to final code.
• Create key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
• Own operational outcomes managing project tasks and deliverables using agile methodologies.
• Drive alignment by collaborating with developers, marketers, product managers and other stakeholders to drive a shared understanding of user's needs and behaviors.
• Make data-driven decisions -from one source of truth- with a bias for understanding and action.
• Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
• Understand business problems across our customer set in order to have context for deliverables.
• Collaborate with a wide variety of people (design researchers, content designers, developers, product owners, etc.) across our worldwide teams.
• Create a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
• Review designs from other team members, improving the work while growing the designers and supporting their career development.
• Foster a team culture of diversity and transparent collaboration

• Experience (7+ years) solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as documenting interaction patterns for product UI.
• Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting
• conclusions in well-developed documents.
• Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
• Strong communication and storytelling skills.
• Comfortable working in a dynamic, team-based environment.
• Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design and design best practices.

• Understand modern design thinking and design trends (including
• responsiveness and accessibility).
• Experience with enterprise software design and delivery
• Experience with working with and contributing to a design system