Introduction
Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at IBM.
At IBM, creating innovative IT solutions for global companies is only the beginning. Our clients need to ensure that their world-class systems not only meet business requirements but are secure and reliable. That's where you come in.
Security Operations Center
This individual is responsible for providing continuous monitoring of the corporate and federal assets ensuring the integrity of the environment. The work of this group includes managing the various scanning tools, assessing and analyzing the data collected from those tools, as well as tracking and reporting on suspicious activity. This position is responsible for detecting intrusions and leading our response to any intrusion.
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About the Team
The Security Operations Center has a global footprint within IBM and is responsible for monitoring 24x7 monitoring and incident response. As a part of this team, you will be working with other likeminded security professionals in order to secure and protect IBM Cloud against emerging cybersecurity threats.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
The User Administrator oversees the user lifecycle since the provisioning of the account to the decommissioning of the same. The User Administrator will triage tickets and use tools such as Active Directory Users and Computers to create the user's account, modify attributes, assign privileges and permissions based on established criteria and if necessary, disable the user account. The user administrator will also collaborate with IAM and AD teams to ensure the infrastructure is running and available to all the users.
Required education
Bachelor's Degree
Required technical and professional expertise
• At least 1 year of experience working in a Service Desk, or IT departments.
• Experience creating users, assigning permissions, revoking permissions, decommissioning users on AD, AAD, or any other system.
• Experience working with the lifecycle of user accounts, and privelege management.
• Basic understanding of cybersecurity concepts.
• English fluency is required for this role.
Preferred technical and professional experience
- +2 years of experience working as a Service Desk Analyst, IT Analyst or User Administrator.
- Strong understanding of the user lifecycle in AD.
- Strong understanding of AD DS.
- Understanding of Microsoft Entra ID.
- Experience creating users and assigning permissions in UNIX/Linux environments.
- Relevant IT certifications such as Cisco IT Essentials, CCNA, OpenOffice are preferred but not required.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.