Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so let's talk.

Your Role and Responsibilities

• Candidate should be capable of IBM i Product support solving complex technical problems and making sound technical decisions independently.
• Candidate will be responsible and accountable for handling and resolving Sev1/Sev2 software cases till closure & RCA thereafter.
• Owning and managing all assigned Cases independently.
• Able to manage and secure network connectivity and communications related to the IBMi platform.
• Establish and adhere to IT industry best practices and standards for client's Power Systems for IBMi.
• Able to communicate and consult with end users, leadership, IBMi system requirements.
• Should be capable of working in a team and must have excellent inter-personal skills.
• The role requires provision of out of hours support for the implementation of hardware/software changes and support for other projects requiring IBMi infrastructure expertise as well as being part of an on-call rota.

• Understanding of the overall IBM i Architecture and IBM i Operating System.
• Working knowledge on IBM i setup and configuration, LIC, SLIP LIC, etc.
• Sound hands on experience in working on IBM i environments as a System Administrator with experience in LPAR administrator, Work Management, OS & other third-party Software installation, upgrade, and maintenance.
• Experience on OS upgrades and hardware migrations.
• HMC Management knowledge.
• Demonstrable skills in OS level encryption, disk configuration and management.
• Proven experience in IBM I OS - V7R2,V7R3, V7R4, V7R5 and hardware Power Systems 8,9,10.
• Experience in Backup and Recovery Media Services(BRMS).
• Handling hardware related issues (Tape Library, Hardware management console, disk. - failures etc) backup issues.
• Able to handle DR activities /Patch (PTF) Upgradation Activities.
• Identify actions required to handle error messages and system reference code.
• Able to recover the system during the disaster situation using system backups.
• Good and effective written and verbal communication skills to handle Client Calls.
• Engineering Degree with minimum 8+ years of experience in IT, IBM i System Administration support in a high demand-based, service-oriented environment
• Should be ready and available to work on various time zones depending on Organization needs.
• The role requires provision of out of hours support requiring IBMi infrastructure expertise as well as being part of an on-call rota/pager-duty.

• Able to handle IPL and HMC Activities (CPU, Memory and other resource management.)
• Working knowledge on IBM i communications components and experience in config and troubleshooting issues related to configurations and protocols such as FTP and Telnet
• SSL Certificate configuration and management using Digital Certificate Manager
• Fundamental knowledge of configuring and administering of any of the HA replication software such as MIMIX, iTera, etc.
• Should possess the knowledge and ability to do fail-over testing from Production to DR system in a HA software replication environment
• Experience of working in international business environments handling complex IBM i environments either on-premises or on cloud.
• Experience: Minimum 8+ Years