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Technical Support Professional

AT IBM
IBM

Technical Support Professional

Ramat Gan, Israel

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

  • System Administration: administering and Managing mainframe operating systems, such as IBM z/OS, ensuring they run efficiently and securely.
  • Software Installation and Configuration: Installing, configuring, and maintaining software applications and utilities on the mainframe system, ensuring compatibility and optimal performance.
  • System Monitoring and Performance Tuning: Monitoring system performance, identifying bottlenecks or areas for improvement, and implementing optimizations to enhance overall efficiency and reliability.
  • Security Management: Implementing and maintaining security measures to protect the mainframe system from unauthorized access, data breaches, and other security threats.
  • Backup and Recovery: Developing and implementing backup and recovery procedures to safeguard critical data and ensure business continuity during system failures or disasters.
  • Troubleshooting: Diagnosing and resolving technical issues and system errors, independently or in collaboration with other IT personnel or vendors.

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Required Technical and Professional Expertise

  • Several years of experience as a Mainframe System Administrator on Operating Systems such as z/OS.
  • Responsible, independent, organized, and detail-oriented with strong problem-solving skills.
  • Excellent written and oral communication skills (English, Hebrew).
  • Highly motivated team player, ready to collaborate with others to get things done.

Preferred Technical and Professional Expertise

  • BSc/MSc in computer science/engineering.
  • Growth mindset, strive to learn new things and gain experience.

Client-provided location(s): Petah Tikva, Israel
Job ID: IBM-20605961
Employment Type: Full Time

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